ITIL v3 Foundation Course

2010-08-18 00:00
2010-08-20 23:59

Dear All,

Invitation: ITIL v3 Foundation Course, 18-20 August 2010, eDevelopment House, Nairobi, Kenya

ITIL the short-form of Information Technology Infrastructure Library is meant to define the organizational structure and skill requirements of an Information Technology Business. It also defines a set of customary operation management measures and practices that enable the business to handle an IT operation and associated infrastructure. ITIL is the most recognized and well-known set of best practices for IT Service Management. Used by thousands of organizations around the world, the ITIL Framework has matured and is now the defacto standard for the management of IT.

Against the above background African eDevelopment Resource Center in partnership with ITPrenuers is hosting a three-day (18-20 August 2010) Intensive ITIL v3 Foundation Course in Nairobi, Kenya, to bring IT Professionals up to speed with this very powerful program.

This training will be offered as combination of presentation (lectures), class discussions and case studies. There will be overnight case study assignments daily as well as a group projects. The overall delivery of the training is offered as follows:

• Class Presentations
o Lecture materials (Folder) will be provided to all participants
• Class Discussions
o Participants are encouraged to actively participate in class discussions and feel free to discuss their work project issues to share and learn from others as well as the new tools they are learning
• Case Studies
o Papers with cases studies will assigned everyday for participants to study overnight and take part in class discussions using the concepts learnt on the previous day

At the end of this intensive Course participants will sit for an ITIL and Project Management Institute accredited exam prior to Certification . The registration fee for this course is US$ 995 plus 16% VAT this includes the Course handbook and CD, administrative costs, meals and refreshments during the course, each participant will however be required to pay an extra US$ 160 to sit for the exam.

Attached, please find the course outline and the registration form for your use.

Kindest regards,

Macharia Celestine
African eDevelopment Resource Centre
eDevelopment House : : 604 Limuru Road
Old Muthaiga : : P O Box 49475 00100
Nairobi : : Kenya
Landline +254 20 3741646/7 : : Cell +254 722 284328
Training : : Research : : Consultancy : Publishing

July-August2010 Capacity Building Opportunities:

VSAT Field Engineering: 7-9 July (Kenya)
GIS Disaster Management: 14-16 July(Kenya)
Knowledge Management Course: 21-23 July (Kenya)
Enterprise Resource Planning: 28-30 July (Kenya)
Certified Fibre Optic Technician: 10-13 August (Kenya)
Information Technology Infrastructure Library (ITIL): 18-20 August (Kenya)
Satellite Communications Systems: 25-27 August (Kenya)
Mini-MBA in Telecoms: 6-9 September (Kenya)

Book Now, Limited spaces available